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Cachi®

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Hello,
. I'm Cachi*

* although according to my ID card, my name is José María Socas

SERVICES

Head of IT | CIO | Digital Transformation

I help companies align technology, business, and operational efficiency through IT strategy, cloud solutions, and digital transformation.

I listen to, understand, and analyze problems and processes from a technological perspective.

STRATEGY AND TECHNOLOGICAL TRANSFORMATION

Definition of a technology strategy aligned with business objectives, digital transformation, and organizational evolution

MANAGEMENT AND TECHNOLOGICAL LEADERSHIP

Management of teams, budgets, vendors, and technology projects in corporate and international settings

INFRASTRUCTURE AND CLOUD

Design and evolution of scalable, secure cloud infrastructures focused on operational efficiency

CONTACT CENTER AND OPERATIONS

Experience with contact center platforms, automation, omnichannel solutions, and operational optimization

ABOUT ME

Outgoing, serious, and organized.

When I was just over 5 years old, my father bought me an Amstrad CPC 6128. That model already had a hard drive instead of a floppy disk, and 128KB of memory.

A little while later, we got an Amstrad PC1512 with 512KB of memory. I remember we bought the memory chips and upgraded it—it was quite an experience back then to open up a computer and pop those chips onto the motherboard.

At home, both Mom and Dad used to play Gauntlet and, later on, Lemmings. It was a common sight to see them sitting in front of the computer. 

That's probably where it all began. The rest came from curiosity, learning, and many hours spent trying to understand how things work.

He’s obviously into technology, design, sports, and model aircraft. He’s passionate about classic cars and absolutely loves the authentic Porsche 911

cachi-about

EMAIL

POSITION

Head of IT at EOS Spain

I am communicative and dedicated to every project I work on. I enjoy bringing people, technology, and business together to build useful and sustainable solutions.

I believe in genuine commitment, a job well done, and continuous improvement. I see technology as a tool to help companies and individuals grow.

I like things to be organized. You should think before you act, not the other way around.

Everything can be done better; there’s always room for improvement in any process. Achieving that efficiency is what makes all the difference.

PROFESSIONAL EXPERIENCE

Paper and PowerPoint let you write anything—if you're really interested , should we talk?

Throughout my career, I have worked at several companies, all of which have helped me grow both personally and professionally. I have been fortunate that they have placed their trust in me and allowed me to learn and develop in various areas.

  • 2022

    2022 - TODAY Head of IT at EOS Spain (es.eos-solutions.com)
    • Design the appropriate systems architecture to meet the business’s technological needs.
    • Identify and implement management applications that align with operational needs.
    • Ensure technological efficiency and security across all areas of the company.
    • Adapt the infrastructure, processes, and technological tools necessary to align with EOS Spain’s new vision and strategy.
    • As a member of the IT Board, define and implement corporate technology solutions that align with group strategy, seeking operational efficiencies and technological synergies.

  • 2017

    2017–2022 CIO at NERVO GROUP (www.nervogroup.com)
    • Member of the Executive Committee
    • Digital transformation of the group’s technology, building from the ground up and migrating all technology to the cloud via SaaS/PaaS solutions
    • Technological spin-off of companies following the sale of group companies
    • Technology consulting for the Board of Directors regarding the sale of Sum Talk to the Konecta Group
    • Implementation of Microsoft Dynamics NAV ERP
    • Management of technology teams and projects for group companies
    • Management of technology budgets for the companies comprising the group

  • 2015

    2015–2016 CIO at STD Multiopción, S.A.U., part of Grupo Sum (now NERVO GROUP)
    • Member of the Management Committee
    • Defining the strategy for the evolution of information systems
    • Managing technology teams and projects
    • Collaborating with business units to design technology solutions
    • Management of the Contact Center platform for clients such as Inditex, MetLife, ABanca, RCable, and others
    • Capacity expansion through the creation of 4 new sites in different cities
    • Upgrade, expansion, and migration of the Aspect® Unified IP telephone platform
    • Management of the technology budget
    • Obtaining PCI-DSS certification

  • 2014

    2014–2015 CTO at ConfirmSign® S.L. (www.confirmsign.com)
    Reporting directly to the CEO and COO, my role involves coordinating between technology and business to meet the company’s needs.
    • Team and technology project management
    • Code version unification
    • Platform security reviews and improvements

  • 2013

    2013–2014 IT Consultant at Ncora® Information Technology, S.L. (www.ncora.com)
    • Project Manager for SAREB’s production systems operations project
    • Outsourced technician for virtual environment and storage upgrades at Campi y Jové, S.A. (now part of Ravago Chemicals)
    • Migration from physical to virtual environments and VMware environment upgrades for numerous clients

  • 2009

    2009–2011 Director of the Digitalization Department at the Arcade Inforhouse Group (www.grupoarcadeinforhouse.es | www.inforhouse.es)
    • Management of a special employment center
    • Storage, archiving, and digitization of employment contracts for the Regional Ministry of Labor (Galician Regional Government)
    • Project manager for the creation of the digital registry at IGAPE (Galician Institute for Economic Promotion)

  • 2003

    2003–2009 Systems Administrator at Altia, S.A. (www.altia.es)
    • External Customer Support Specialist
    • RMA Management with Various Manufacturers
    • Systems Administrator for Multiple Clients in Microsoft, UNIX, and Linux Environments
    • IT Technician for Equipment Installation at the Regional Ministry of Education (Galician Regional Government)
    • Systems Administrator for 112 Galicia Outsourcing, General Directorate of Civil Protection (Galician Regional Government)

DIGITAL TRANSFORMATION
IT STRATEGY
INFRASTRUCTURE & CLOUD
OPERATIONAL EFFICIENCY
CONTACT CENTER TECHNOLOGIES
MANAGEMENT AND TECHNOLOGICAL LEADERSHIP

CONTACT

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